7-Eleven Pop-Up Lets Hospital Workers Pay With Their Badge

Need to Know

• 7-Eleven has launched a pop-up shop at Children’s Medical Center in Dallas, TX to provide quick access to food and beverages.
• Hospital workers can pay for snacks, drinks, and household items using only their employee badge.
• The shop is also open to patients and their families and accepts credit and debit payment options.
• The popular retailer plans to integrate its completely contactless payment into the hospital pop-up soon.

Analysis

7-Eleven is doing its part to support front-line workers amid the COVID-19 pandemic with the launch of a pop-up store inside a hospital. 

At Children’s Medical Center, the flagship hospital of Children’s Health in Dallas, Texas, hospital workers can use their employee badges to pay for merchandise at the pop-up convenience store, located in the hospital’s auditorium. 

7-Eleven utilized its contactless technology to create the quick checkout process for hospital workers, allowing them to enjoy more of their time off.

“The doctors, nurses and care teams at Children’s Health are true heroes,” said 7-Eleven president and CEO Joe DePinto. “When Children’s Health asked us to provide their team members convenient access to essentials during this unprecedented time, our team rose to meet the challenge; opening this first-of-its-kind store in less than 2 weeks. We are so proud to serve those on the front line of this pandemic.”  

The pop-up shop is open to hospital staff, as well as patients and their families. 7-Eleven is also supporting Children’s Medical Center’s partner hospitals, Children’s Medical Center Plano and Our Children’s House in Dallas, by providing the products healthcare workers need right now. 

The pop-up convenience store features products typical of any 7-Eleven: groceries, snacks, frozen foods, and household items like toilet paper and laundry detergent. 

“Our health care team members are on the frontlines in the fight against COVID-19 every day taking care of the children in our community while their own families are home from school, work and their daily routines,” said Chris Durovich, president and CEO of Children’s Health. “Our work with 7-Eleven allows us to provide more comfort and convenience to those within our facilities by making everyday essential items easy to locate, purchase and take home.”

Hospital employees can conveniently pay for their items with their employee badges, or use debit or credit. Soon, 7-Eleven plans to include a contactless payment option that customers can use by scanning the 7-Eleven app on their phones. 

7-Eleven has already rolled out mobile self-checkout payment options in New York City, and even cashierless stores in Texas. Similarly to a hospital employee’s badge, mobile checkout is integrated with a 7-Eleven customer’s 7Rewards loyalty card, allowing customers to scan and pay for their items without ever interacting with a cashier. 

On a mission to modernize the convenience store experience, 7-Eleven has also recently expanded its “Evolution” store concept into several markets across the United States, including San Diego and Washington, D.C. The innovative store concept features “mobile checkout via 7-Eleven’s app; integration with the 7NOW Delivery App; national brand electronics sold via a secure kiosk; and several new food and beverage innovations.”