Toronto’s Influitive has added of Jesse Goldman as Vice President of Customer Success.
Goldman’s role at the Canadian company will be to advance and scale its customer success efforts. He joins Influitive from Salesforce, where he led customer success for the company’s Work.com product.
“We are thrilled to have an executive of Jesse’s caliber lead Influitive’s customer success,” says Mark Organ, founder and CEO of Influitive. “Customers are the lifeblood of every company, particularly at Influitive, because we are the advocacy experts. Jesse’s experience in driving customer success excellence at top software companies will advance Influitive’s growth.”
“Advocacy is the ultimate measure of customer success. It is the driving force behind forward- thinking customer engagement strategies employed by some of the world’s most successful companies,” says Goldman. “Influitive is uniquely positioned to create the advocate marketing category that is transforming how all B2B companies accelerate growth and track the health of their business.”
Previously, he was an early employee at Endeca—acquired by Oracle—where he held a variety of leadership positions across functional areas, driving the company’s global retail vertical go-to-market, strategic partner enablement, the establishment of Endeca’s European office, and serving as technical lead for the company’s initial customer implementations.