It’s no longer a question of if bots are coming, but how.
So says Ted Livingston, cofounder of Kik, a Canadian unicorn. He believes that bots will herald a “new internet” in the same way that personal computers, the web, and mobile each dramatically altered how we interact with the digital world.
“For the first time ever, bots will let you instantly interact with the world around you,” he wrote on Medium. “They can reduce friction to as close to zero as computing allows.”
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To be clear, this is just the beginning of the bots era, and there are many developments to come. The leaders in this space — Kik, WeChat, Line, Facebook, Slack, and Telegram — all have their own ideas about how this is all going to play out. But one thing I think we can all agree on is that chat is going to be the world’s next great operating system: a Bot OS (or, as we like to call it, BOS).
According to him, this is the beginning of a new internet.