VoIP for Small Business: Three Common Myths Debunked

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Thinking about using Voice over Internet Protocol (VoIP) for your business but hesitating?

Hopefully it’s not because you’re afraid of quality, security, cost, or complexity—these are mere myths, no longer true with today’s VoIP.

Here’s the truth about VoIP.

1. VoIP sound and/or video quality is bad!

A decade ago, this was true. The internet was slower, compression technology was weak, and the foundational technology was still in infancy.

Today, however, with blazing internet speeds and advanced tech, VoIP sound and video quality is razor-sharp and lightning-fast.

The advent of broadband allows not just more data to flow through the internet, but for it to flow through faster. Quality is absolutely comparable to traditional telephony.

Better yet, this also applies to reliability: today’s quality and speed of internet means dropped calls are a thing of the past.

2. VoIP is not secure!

If you read the news, you’re probably left with a sense that nothing on the internet is safe—and that is, of course, where VoIP resides. But every day, billions of people use the internet to transfer critical, confidential information: from email to banking to e-commerce, the world is happening on the internet. For the most part, these processes are incredibly secure, and companies are constantly building new defensive measures against potential cyberthreats.

Rest assured, VoIP is at least as safe as any other activity you perform on the internet, so don’t sweat it.

3. VoIP is costly and complicated!

When VoIP was new, it was complex and confusing. No longer. These days it’s simple to install and even simpler to use. In fact, most millennials are more comfortable and familiar using VoIP than traditional telephony. Many don’t even know how to work one of those bulky old landlines with more buttons than a Boeing’s cockpit.

Think about this. With TELUS Business Connect, for example, you stay connected to clients and team anywhere you happen to be; on your computer, mobile phone, or at your desk—starting at $50 per month. That sounds pretty simple to us.

This is just the beginning. The possibilities are endless as we build a platform for the future. Upgrade your company’s productivity, unleash flexibility, and embrace the new way of doing business with VoIP.

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