PayPal Acquires Happy Returns to Expand Post-Purchase Experience

The no-box, in-person returns service operates 2,600 drop-off locations in the US.

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Plaid, U.S. Bank Announce Open Banking Collaboration

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FedEx Launches SMB E-Commerce Education Program

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Ford, Amazon Partner to Update Vehicle Technology Ecosystem

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Walmart Acquires Virtual Fitting Room Platform Zeekit

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Amazon Introduces Online Medication Price Comparisons

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American Express Streamlines Onboarding With Tink

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Digital Responses to COVID-19 | Ongoing Updates

Check here for ongoing updates about the ways businesses and brands are jumping into action doing everything they can to provide support during the COVID-19 pandemic.

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A Comprehensive list of COVID-19 Digital US Government Resources

Find the relevant government resources in your state.

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Mastercard Works Toward Digital Health Pass Rollout

The credit card company has partnered with the ICC to establish digital health passport standards.

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IBM, Moderna Partner to Increase Vaccine Traceability

The companies hope increased traceability will help increase public trust in the COVID-19 vaccine.

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StockX is Building the Future of Digital Marketplaces

Five years into the journey, StockX is flipping the traditional retail model on its head one pair of sneakers at a time.

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Afterpay's Journey Beyond Buy Now, Pay Later

A strong focus on retailer discovery and loyalty proves Afterpay more than just a buy now, pay later button.

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Nike’s Digital Ecosystem Paved the Way for D2C Transformation

A suite of workout and retail apps tied together by rewards and membership sets Nike up for 50% digital penetration by 2022.

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TD is Using Engagement and Predictive AI to Create Holistic Digital Experiences

TD's future of banking relies on using AI to connect digital platforms that build a better financial future for clients.

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PayPal is Setting the Pace of Digital Fintech Innovation in 2020

By investing in BNPL, contactless payments, and more, PayPal has emerged as the leader in pandemic-driven financial innovation.

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Chipotle's Greatest Digital Tool is its Rewards Program

Now sitting above 20 million members, Chipotle Rewards has been a key factor in the transition to digital-first during the pandemic and beyond.

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This is How Best Buy is Bringing Experiential Retail Online

New tools such as Blue Shirt Chat digitize Best Buy's in-store experience, offering advice, support, and recommendations from real people.

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IKEA Evolving Retail: Chief Digital Officer Barbara Martin Coppola

IKEA's updated retail normal focuses on data control, interactivity, new e-commerce experiences, and more.

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The Future of QSR Chains: Order Ahead, Loyalty, and Contactless

The biggest fast-food and coffee chains are completely redesigning their digital roadmap to highlight the mobile experience first.

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L’Oreal, Walmart and More Brought AR into Focus in 2020

Augmented reality took hold in 2020 as shoppers looked for ways to shop makeup, furniture and more without leaving home.

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Walmart, Target and Other Retailers Push Innovation in 2020

The biggest retail brands in the world experimented with in-store fulfillment, subscriptions services, and more to push their innovation agenda forward.

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Social Commerce Brought Retail Right to Shoppers in 2020

Through interactive videos, shoppable livestreams, and embedded product links, huge retailers are finding new ways to reach their biggest fans.

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Lightspeed, Google Partner to Support Small Businesses

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E.l.f. Cosmetics Taps Twitch For Livestream Shopping

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PayPal's Grand Plans: Savings Accounts and Check Cashing

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TD's Post-Pandemic Digital Banking UX Starts With Empathy

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Wayfair Set to Explore New Brick-and-Mortar Retail Options

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Walmart Takes On Amazon With MeMD Telehealth Acquisition

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